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Holidays


22 June 2017

GLOBAL: Holiday update for countries with Muslim populations

In one of the May editions of ReloTalk we wrote about the potential delays in the immigration and custom clearance processing in countries with Muslim populations due to the observance of Ramadan.  The month of fasting and prayer will conclude soon with Eid al-Fitr on 25-27 June which means offices closures.  As a reminder, we refer you back to the overview of the offices closures that we issued on 11 May (see below).

 


11 May 2017

GLOBAL: Offices to shorten business hours during Ramadan

This year, the Islamic month of Ramadan is expected to begin around 27 May and will last for 30 days. The exact observance days may vary by country – some countries define the start of the holy month based on astronomical calculations predicting when the new moon will rise, while others wait for the actual sighting of the new moon to declare the start of Ramadan, which may be impacted by weather conditions.

During the Ramadan period government offices and private businesses in many Islamic countries in the Middle East, North Africa and parts of Asia will have reduced opening hours. In addition, they will also be closed for up to 10 days, depending on the country, for Eid al-Fitr holiday immediately following Ramadan. 

Any immigration applications still in process or filed during Ramadan and Eid al-Fitr may be subject to delays due to reduced working hours at the government authorities. Also, customs authorities in many Muslim countries will work shorter hours which means that productivity will be impacted. 

In addition to the above, countries in the Middle East are also observing a summer working ban which prohibits workers from carrying out any work under direct sunlight from 12.30-3.00pm from

15 June to 15 September. This restriction in working hours will result in crews requiring additional time to complete a move and extra number of days needed compared to the norm.

How Does This Affect the Client?

The observance of Ramadan will result in potential delays when submitting documents and obtaining approval from business and Government Agencies. One of the known impacts is the extended time required for shipments to be cleared and delivered. Team Relocations also wishes to highlight that such delays may lead to possible additional demurrage and/or port charges.

Team Relocations will always keep the assignee informed about any possible delays when scheduling services and will strive to limit the impact wherever possible. However, companies are advised to plan ahead to minimize unnecessary delays.

Below is a summary of the impacted countries:

Country

Reduced working hours during Ramadan (fasting month)

Office closures during Eid-al-Fitr

Custom closures during Eid Holiday

Latest shipment arrival date in order to clear custom before the holidays

Additional Notes

Abu Dhabi

8.30am – 3.30pm

25 to 27 June *

1 week expected, to be advised

 

Delays expected during the month of Ramadan

Bahrain

Standard working hours

25 to 27 June *

1 week to be advised

 

Governmental offices, landlords and various service providers may work with reduced working hours during Ramadan which may impact services, i.e. immigration procedures or home searches.

Brunei

Mon – Thurs: 8:00 am – 3.00 pm

 Friday:

8.00 – 12.noon

12.00 – 2.00 pm (Friday prayer)

2.00 – 4.00 pm

25 to 27 June *

 

 

Additional holidays:

26 or 27 May * (first day of Ramadan)

The port of Brunei will not be fully operational - Loading / Trucking / Customs etc will be delayed, therefore please expect possible demurrage/detention charges during this period.

Dubai

8.30am – 3.30pm

25 to 27 June *

1 week expected, to be advised

 

Delays expected during the month of Ramadan

Egypt

Standard working hours

25 to 27 June *

 

 

 

Indonesia

08.00 – 16.30

25 to 27 June *

 

10 June otherwise shipments should arrive only after 27 June

Shipments that arrive during the holidays will incur heavier than normal Port and Demurrage Charges and this is chargeable to the booker.

 

Expect custom clearance delay after the holiday period due to backlog at port

Kuwait

8.30am - 2.30 pm

25 to 27 June *

 

10 June otherwise shipments should arrive only after 27 June

Do expect a custom clearance slow down but outgoing shipments are not affected during this period.

Malaysia

NA

25 to 27 June *

 

10 June otherwise shipments should arrive only after 27 June

 Shipments that arrive during the holidays will incur heavier than normal Port and Demurrage Charges and this is chargeable to the booker.

 

Expect custom clearance delay after the holiday period due to backlog at port

Oman

Standard working hours

25 to 27 June *

 

 

 

Qatar

8.30am – 3.30pm

25 to 27 June *

1 week expected, to be advised

 

Delays expected during the month of Ramadan

Saudi Arabia

Standard working hours

 

 

 

 

Singapore

 Standard working hours

Monday 26 June

Monday 26th of June

Normal but expect a 1 day delay due to public holidays

 

Turkey

Standard working hours

25 to 27 June *

 

Shipment arriving prior to 10 June for delivery prior to Ramadan Holidays

 

*Subject to confirmation by the Moon Sighting Committee

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