Web Solutions

The Web is a wonderful tool to support a group move, though its effectiveness will, of course, be limited if some employees do not have ready access to the Internet. It cannot replace the need for more personal forms of communication, but it does allow large amounts of information to be made available to groups of staff - and is easily updated.

There are two distinct users of online information:

• the employee and family
• the employer
• The employee and family

For most employees and their partners, the starting point in reaching a decision on whether or not to relocate is obtaining and assessing practical information on the new location: housing areas, property prices, schools and general amenities. After the decision is taken to relocate, and the house-hunting phase gets underway, there will continue to be a requirement for this type of information.

To meet this need, TEAM provide an attractive and very comprehensive Online Guide to Your New Location .

NB - Please Login using the following credentials : Name - team Password - homematch

TEAM also provide employees with online access to:

• Your Team - information on all key contacts at TEAM
• Your Other Contacts - information on all recommended suppliers (Solicitors, Movers etc)
• Your Documents - from policy guidelines to GSP valuation forms
• Your Move: Practical Tips - from moving checklist to negotiating tips
• Your Comments - how to complain and online feedback form
• The employer

Web-based reporting is an important feature of group move management, allowing in-house managers to monitor all developments, while minimising paperwork. Particularly where anticipated volumes are high, the effective use of Web-based management tools is essential.

TEAM provide a range of user-friendly, online facilities, including:

• New Instructions form - this is an optional facility and the form is tailored to each employer's requirements
• Case progress reports - these contain daily updates on all relocations, including "costs to date" (measured against budget) and tax/NIC calculations
• Cost Estimator - enabling employers to accurately estimate relocation costs and ask a variety of "what ifs"

The flexibility of TEAM's online system means that any form and combination of reports and statistics can be made available to employers on the Web, and all subject to password-controlled security.