22 November 2017

MALAYSIA: Update on new online system

As reported in the last edition of ReloTalk, the Government in Malaysia has introduced an enhanced online application system designed to improve user experience and help reduce lead times. The new online application system (eXpat) has been available since 15 November 2017.

The Malaysian Digital Economy Corporation (MDEC) processes employment passes for ICT companies and also companies that are registered for Multimedia Super Corridor Malaysia (MSC) status.

It is important to note that the service fees for both MSC and ICT companies must be paid prior to submission and that immigration fees must be paid during submission of passports. Also important to note is that the MDEC will only accept payment via online bank transfer, credit or debit card; bank drafts or cashier orders will no longer be accepted.

For both MSC and ICT companies the new lead times for new applications and renewals have been confirmed as 7 working days for the approval (stage 1) and then 2 working days for the endorsement (stage 2).

How does this affect the client?

As per the previous ReloTalk article, these changes can greatly benefit eligible employers in the ICT sector and those registered for MSC; if lead times are expected to be reduced then the flow of foreign workers will be eased. Employers should however take into account the changes and ensure that internal processes are up to date to take the changes into account.




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